Guided Tour 1.2.4

Accompany your users on each of the interfaces of your Digital Workplace with a "step by step" tour presenting the available functionalities and boost the adoption of your platform!

What's new

Version 1.2

The guided tours application, previously limited to tour creators only, now offers a list of tours that can be launched directly from the application. It also shows which tours have already been launched by the user.

When to use this module?

Do you want to make it easier to get started with your Digital Workplace? The "Guided Tours" application offers contextual help on each of the interfaces and launches a step-by-step tour to discover each of the available functionalities.

Do you want to accompany your users in their daily lives in a personalized way? The Guided Tours, whose scenario can be customized by target, are a real "application compass" available, on demand, on each page of your Digital Workplace.

Do you want to make the most of the range of functions available in all the applications integrated into your Digital Workplace? When an application is used for the first time and available on demand, the Guided Tours detail, according to the defined user path, each of the proposed functionalities with the highlighting of the concerned areas and a concise explanatory text.

What does this module offer?

The "Guided Tours" application can be launched on each page, automatically or on demand, to carry out a "step by step" visit with the presentation of the available functionalities:

• Display of help adapted to the user's profile
• Availability of the compass in the topbar if a tour is available on this screen
• Possibility toadd the application in the application launcher
• Step-by-step presentation of features, with target areas highlighted and explanatory text displayed in a tooltip
• Possibility to change the order of the steps by drag and drop
• Indication of the beginning of the visit with a welcome screen describing the promise of the application
• Indication of the end of the tour with the display of a thank you screen with the option to end or restart the tour

Administrators can manage guided tours:

• • Adding a tour by creating or importing it (to be consistent with existing tours, a library of illustrations is available at disponible dans le JLab)
  • Targeting to define the location where the tour will be available (the whole Digital Workplace, a portal, an application, a type of publication, a category, a type of portlet, ...)
  • Possible settings
    • Make the tour available to users
    • Offer the tour in the tour menu
    • Automatically start when a user reaches a page containing the target
    • Workspace concerned
  • Possibility to test, deactivate, modify, duplicate, export and delete
  • Statistics on the number of visits started and completed

What our customers like

Customized, integrated help available on every page of the Digital Workplace on Desktop

No matter where you are in your journey , the guided tour is available to show you the range of features available in a way that is tailored to your profile. Our employees are accompanied and assured of understanding how our collaborative platform works.

The possibility of creating your own guided tours and adapting the scenarios according to the users' profile

We can autonomously create customised guided tours for our business applications integrated into our platform. And we can also set up different scenarios that correspond to as many employee paths that can co-exist in our Digital Workplace.

The module in action