Mail KeepAlive Plugin

Strengthen the security of your platform by disabling accounts whose email address is no longer accessible thanks to the MailKeepAlive module.

When to use this plugin ?

Do you manage all or part of your users outside of a company directory, and do you need to regularly check the validity of user accounts ? The MailKeepAlive module makes your life easier by periodically checking for you whether users still have access to their mailboxes and automatically deactivating them if this is not the case. This is particularly useful in the case of sites enabling free registration or with external member synchronization.

What does thisp plugin do ?

The MailKeepAlive module allows you to detect that email addresses associated with user accounts are no longer being accessed, and to automatically deactivate them in that case.

Implicit and explicit mode

This module uses two complementary detection modes:

• Explicit : a specific verification email is sent and the user must make an explicit action to validate that he or she can still access this email address. 
• Implicit : the verification is inserted in a standard e-mail alert from the platform which implicitly validates the e-mail address when the user consults this alert.

The implicit mode hence reduces the number of e-mails sent. The explicit mode can be temporarily deactivated, in particular at the installation of the module, to avoid a massive sending of verifications and to leave the implicit mode for a certain time only.

The explicit mode is systematically used :

• • upon account creation,
  • when the e-mail address is modified,
  • after a certain period of time has elapsed without verification,
  • or if the user has never validated his/her e-mail address

When a user account is deactivated by the module, it can be assigned to defined groups for global management of deactivated users.

For each user account, the last verification sent by the module is logged, whether it is pending or validated

Admin features

The module allows the following configuration :

• The delay before deactivation (default 35 days)
• The delay between each verification request (default 365 days)
• The groups to which users are added when they are deactivated
• The groups of users who are notified if a member's deactivation fails
• The groups whose members for which the verification does not apply

What our customers like about it

A bespoke automation process

Thanks to the different module options an parameters , the management of the deactivation of accounts with unreachable e-mail addresses is automated according to our own policy : the periodicity of the checks, the delay left to the user to validate, as well as the groups automatically assigned to the account at the time of its deactivation.

Implicit validation that avoids unnecessary emails

Intelligent and implicit detection of mailbox access through alerts reduces explicit validation requests to be made by users. This improves the day-to-day user experience, while enhancing access security by disabling unnecessary accounts.