How can I disable JLearn certificate expiration notifications?
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- Modification Date : 10/9/25
- Wiki
Some users automatically receive notifications about the expiry of their JLearn certificates. These alerts are generated by the system according to certain settings.
If you want to manage the sending of these notifications, here's what you need to know
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When you decide to associate a certificate with the completion of a knowledge/training/course, you can set an expiry date. Removing this time limit at this stage will only apply to members who complete the training in the future. |
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Next, in the JLearn module properties, there's a parameter that automatically reactivates members when the certificate expiry date approaches. The default setting is 30 days. If you remove the value, there will no longer be a notification/email reminder before expiration, but there will still be the certificate expiry message on the day the certificate expires. |
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If, after all, you don't want members to receive any reminders or end-of-validity notifications, you can Archive their certificate. It's a bit tedious, but it's normally done to manage individual cases. |
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There is no standard mechanism for globally deactivating certificate expiry notifications when a validity period has been defined at the time of course creation
