Exception in 'ESN - Activités'

We have an extrage error that only occures to a single user.


JALIOS ESN Plugin 5.2

when accessing to this user profile's  appears this error in activity:

Exception in 'ESN - Activités': java.lang.StackOverflowError Exception-

java.lang.StackOverflowError at java.util.Stack.push(Stack.java:67) at org.apache.oro.text.regex.Perl5Matcher.__pushState(Perl5Matcher.java:167) at org.apache.oro.text.regex.Perl5Matcher.__match(Perl5Matcher.java:1179) at org.apache.oro.text.regex.Perl5Matcher.__match(Perl5Matcher.java:1125) at org.apache.oro.text.regex.Perl5Matcher.__match(Perl5Matcher.java:1171) at org.apache.oro.text.regex.Perl5Matcher.__match(Perl5Matcher.java:1190) at org.apache.oro.text.regex.Perl5Matcher.__match(Perl5Matcher.java:1125) at 
4 pts
1 answer
Expert Olivier Jaquemet on 10/23/15 at 10:59 AM


We do not have any existing issues regarding a similar symptom.
And unfortunately, when a StackOverflowError occurs, only the last elements of the stack trace are displayed, but are  usually completely useless for a proper diagnostic.

If you can reproduce the problem, please do it after having configured the JVM with the following option to retrieve as much stack trace as possible) : 


(And make sure to remove it after your reproduction to prevent very large log)

Then open a support ticket for this issue with the Jalios support team, to send us the resulting log file.


OK, thank you, we will do it.

Manager Frédéric Touitou on 10/26/15 at 11:45 AM

Thank you for having created the related support ticket: https://community.jalios.com/jcms/jc1_202543/fr/esn-activity-error-only-for-one-profile-user
The analyzis takes now place in that last. :-)

THnak YOu

1 pt